Global Water FATHOM
Customer Service

Disconnect Notice

If you have received a disconnect notice you must pay the account balance listed on the notice to avoid a service interruption.

Learn more and avoid service interruption.

Report a Problem

If you are having a problem with your service, please fill out our repair request form and we will resolve the issue.

Notify us of a problem with your account.

Contact Us

You can contact Customer Service at any time and we can assist you with your account.

Contact Customer Service.


You can save and print ACH and Service forms from this location.

Save or Print Forms.

Global Water FATHOM

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City of Menlo Park Municipal Water
701 Laurel Street
Menlo Park, CA 94025
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(650) 330-0385
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